Wine Club Shipment Information

Shipping and Delivery for Wine Club Members

Once credit cards have been processed you will need to contact UPS to make any shipping changes. You may have already received or will receive an email from UPS with a tracking number and a link to the UPS website.

Tips for shipment:

  1. UPS has many locations. Have your wine delivered to your local UPS location, and pick up your package at your convenience. Many of these centers have extended hours, facilitating early or late-night pickups.
  2. Use your work address, that way there will be an adult available to sign for the package during business hours.
  3. If receiving shipments at your home is a challenge, consider becoming a UPS My Choice member. UPS will ensure you receive your tracking number and up to date information on your shipment. Learn more about UPS My Choice.

Credit Card on File

Your credit card is automatically charged for your wine club package (whether picked up or shipped) unless your card on file has changed.

To update your Credit card information please go to crossmountainvineyards.com, and click on “My Account” at the top right of the screen. Log in to your account to update your payment information.

Your username is the email address associated with your Wine Club membership (the same address this email was sent to).

Wine Club Profile Information

If you need to change any information in your wine club profile, like your address, simply follow the same directions as above.

Remember, any updates to your profile will not affect your current shipment once your credit card has been charged, however, it will be used for future wine club shipments/pick-ups. If you need to change your address for the current shipment please see Shipping and Delivery above.

Changing type of club

If you want to change your type of wine club (i.e. mixed to black label, 4 bottles to 6 bottles) please send an email to wineclub@crossmountainvineyards.com.

Questions

If you have additional questions, please send an email to wineclub@crossmountainvineyards.com. Thank you again for being a Cross Mountain Vineyards Club Member!

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